Your iPhone says iPhone is disabled and you want to know what that means. Why does this message appear and what can you do about it?
If you see iPhone is disabled or iPhone is disabled with the iTunes connection icon or message, your device is unavailable, at least temporarily.
But all is not lost yet! In this article, we'll take a look at what's going on, why you're locked out of your iPhone, and what you can do about it so you can use your iPhone normally again!
- Forgot iPhone/iPad Password? How to reset your password
- What to do when your iPod or iPad is disabled and connecting to iTunes
- iPhone Password Required After iOS Update, Fix
- Why is my iPhone disabled?
- Have you or someone you love entered the wrong passcode on your iPhone?
- Getting the message that your iPhone is disabled and connected to iTunes?
- If I enter the wrong password, my data will be automatically deleted?
- How to fix the problem if you forgot your password?
- Do you have a backup?
- How to regain access to your iPhone after entering an incorrect passcode too many times
- Option 1 iTunes or Finder
- Option 2 iCloud
- Option 3 recovery mode
Why is my iPhone disabled?
Have you or someone you love entered the wrong passcode on your iPhone?
If you or someone with access to your device (especially young children) enters the wrong passcode too many times on your iPhone or other iDevice, Apple will automatically disable access to your device and display the on-screen message that your "Disabled iPhone is. ” You can't use the phone right now, at least temporarily.
This message is a security feature to help you if your device has been stolen or is being used by an unauthorized person.
This message usually appears after trying to enter an incorrect password at least six times.
When we see iPhone disabled message, first comes the instruction to try again in 1 minute or try again in 5, 15, 60 minutes.
In this case, wait the allotted time, make sure you are entering the correct password, and try to log in again after this time has elapsed.
You can still make an emergency call even if your phone says it's turned off
If you try again after this time with another wrong password, iOS will block you even longer - up to 1 hour.
Here's how long your iPhone has been disabled based on the number of invalid passcode entries
- 6 incorrect entries: iPhone is disabled. Try again in 1 minute
- 7 false: iPhone is disabled. Try again in 5 minutes
- 8 false: iPhone is disabled. Try again in 15 minutes
- 9 false: iPhone is disabled. Try again in 60 minutes
- 10 False: iPhone is disabled. Connect with iTunes
Getting the message that your iPhone is disabled and connected to iTunes?
If you try aroundten different attempts, Apple is blocking you and your iPhone or iPad istotally handicapped, and you will see a message to connect your device to iTunes.
If I enter the wrong password, my data will be automatically deleted?
If you previously set your device to erase after ten failed passcode attempts, your iOS will automatically erase all data on your iPhone or iPad.
If so, you'll need to restore from a backup to recover your data and get your iPhone or iPad working again!
How to fix the problem if you forgot your password?
If you can't remember your password, you'll need to erase your device.
Erasing an iPhone will automatically erase all data and settings stored on that device.including your password.
Do you have a backup?
If you back up your device frequently using iTunes or iCloud, all is not lost. You can restore your data.
When you back up your iPhone using iCloud or iTunes, your data is stored and protected elsewhere. All we have to do is reconnect your iPhone to its saved data.
Not backing up your iPhone or iDevice?
Unless you made a backupbefore you forget your password, there is currently no way to save your data.
How to regain access to your iPhone after entering an incorrect passcode too many times
Basically, you have three options to regain access to your device
- iTunes (Windows and macOS Mojave and below) or Finder (macOS Catalina+)
- recovery mode
Option 1 iTunes or Finder
- If you have already synced your iPhone/iPad with iTunes or Finder, use this option
- Just connect your device to computer and sync your iOS device to iTunes/Finder
- Then try backing up your device withsecure now
- If you can't make a backup, chooseRestore iPhone.Restoring an iDevice completely erases it first, so make sure you have a backup before proceeding.
- If you can backup first, use to restore your device after the backup and sync is completeRestore iPhoneoccupation
- Follow the on-screen instructions to erase your iPhone
- If iTunes completely erases your device, Apple will treat it like a new iPhone that you'll need to set up again
- Select Recover from iTunes Backup when it appears as an option. You can also select Recover from iCloud Backup
Do you see a message about turning off Find My iPhone?
If you see this message, try the iCloud method.
Option 2 iCloud
- Connect the disabled device to power so that it is in charging mode
- When you wipe a device remotely, ActivationLock stays on to protect your device. Your AppleID and password are required to reactivate your device
- You can only use this option if you have activated itfind my iphoneon your iOS device
- Just visit theicloud location pageand sign in with your Apple ID and password
- Use your computer orUse this tip if you are using an iOS device
- If necessary, tap Find iPhone and select the disabled device from your list of iDevices (if you have more than one).
- If you're not using a trusted browser, answer its security questions or enter the verification code that Apple sends to your other devices
- Choose Erase iPhone
- If your device is online, the remote wipe will begin. Apple will send a confirmation email to your Apple ID email address. If your device is offline, the remote wipe will start the next time you go online
- If you use two-factor authentication, the deleted device will be removed from your trusted devices list
- Apple Pay will be automatically disabled upon deletion
- This option erases everything and takes time
- When your device is completely erased, it will be treated like a new iPhone
- If prompted, enter your Apple ID password to restore all your apps and other purchases. Select Restore from iCloud Backup to restore your device from the latest iCloud backup. You can also restore from an iTunes backup if you prefer.
Option 3 recovery mode
- If you have never synced your iPhone with iTunes/Finder or iCloud, this option is for you.
- And if iTunes doesn't recognize your device, try this option or if you see a message that your device is in recovery mode
- Please follow the steps thereinArticle on how to boot into recovery mode
- Once your device is in recovery mode, you need to reset it (this will erase everything again, including your passcode).
- If after fifteen minutes your device is still not restored, repeat the restore process
- Then restore your device from a backup, iTunes, or iCloud
For most of her professional life, Amanda Elizabeth (Liz for short) has coached all kinds of people on how to use media as a tool to tell their own stories. She knows a thing or two about teaching others and creating guides!
belong to your customersEdutopia, Scribe Video Center, Third Path Institute, Bracket, The Philadelphia Museum of Art,it is atAliança Big Picture.
Elizabeth received her Master of Fine Arts in Media Design from Temple University, where she also taught undergraduates as an adjunct faculty member in the Department of Film and Media Arts.
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How do you unlock an iPhone that is disabled and says connect to iTunes? ›
- Turn off your iPhone.
- Connect your iPhone to your Mac or PC.
- Press and hold the corresponding key to put your iPhone into Recovery mode. ...
- Open Finder or iTunes. ...
- Click the iPhone icon, then click Restore or Restore iPhone option.
- If you enter the wrong passcode on your iPhone Lock Screen too many times, an alert lets you know that your iPhone is disabled. ...
- Step 1: Make sure that you have a computer (Mac or PC) ...
- Step 2: Turn off your iPhone. ...
- Step 3: Put your iPhone in recovery mode. ...
- Step 4: Restore your iPhone.
Go to iCloud.com on a computer or another device > Log in to your iCloud account (Apple ID). Click on “Find iPhone” > Click on the “All Devices” option > Select the device that has been disabled > Click “Erase iPhone”. Afterward, your device will reset back to factory settings and all data will be removed.Can you fix disabled iPhone with connected Apple device? ›
iPhone 8 and later
Drag the slider all the way to the right to turn off your iPhone. Use a USB cable to plug your iPhone into a Mac or PC while holding the Side button. Continue holding the button until the recovery screen appears. Follow the on-screen instructions to recover your iPhone.
After six unsuccessful attempts at entering the correct passcode, an iPhone disables for one minute. After the seventh attempt, it disables for five minutes; and after try number eight, it disables for fifteen minutes. On the tenth failed attempt, the iPhone will become permanently disabled.How do I factory reset my disabled iPhone without computer or password? ›
iPhone X, 8 & Newer: Press and hold the Volume up button, then the Volume Down button, and the side button at the same time. iPhone 7 / 7 Plus: Press and hold the Volume Down and the side button at the same time. iPhone 6S & older: Press and hold both the Side and Top buttons.Can I unlock disabled iPhone without erasing? ›
After you unlock the iPhone without a passcode, you need to set up the device again. During the setup, you can choose to restore the iPhone from an iCloud or iTunes backup if you have a backup available. By doing so, you can unlock a disabled iPhone without losing data.How do I get my iPhone off disabled? ›
Turn off your device with the slider. Connect your device to your computer while holding the side button. Keep holding the side button until you see the recovery-mode screen on your phone. For the iPhone 7 and 7 Plus: Press and hold the side (or top) button until the power off slider appears.How do I force my iPhone to factory reset? ›
Go to Settings > General > Transfer or Reset iPhone. Do one of the following: Prepare your content and settings to transfer to a new iPhone: Tap Get Started, then follow the onscreen instructions. When you finish, return to Settings > General > Transfer or Reset iPhone, then tap Erase All Content and Settings.What happens when iPhone is disabled completely? ›
If your screen reads "iPhone is disabled," the most likely cause is too many wrong passcode attempts. Sometimes this can happen without you realizing it, if the phone is in your pocket or a bag. You will need to erase your device to remove the lock and passcode, then re-sync it with iTunes.
What is the longest disabled iPhone? ›
An iPhone will disable for 1 minute after six failed passcode attempts in a row. The seventh incorrect passcode attempt will lock you out for 5 minutes, the eighth attempt for 15, and the tenth for an hour.Can Apple unlock my iPhone? ›
Apple can't unlock your iPhone for use with a different carrier. Only your current carrier can unlock your iPhone.How do I factory reset my iPhone with just the buttons? ›
Quickly press and release the Volume Up button. Quickly press and release the Volume Down button. Press and hold the Side button until the Apple logo appears, then release the Side button.How long is iPhone disabled after wrong passcode? ›
Why is my iPhone disabled? An iPhone will disable for 1 minute after six failed passcode attempts in a row. The seventh incorrect passcode attempt will lock you out for 5 minutes, the eighth attempt for 15, and the tenth for an hour.Why can't I unlock my disabled iPhone? ›
If you enter the wrong passcode too many times, you will be locked out of your iPhone. There's no way to bypass the passcode without factory resetting the phone. Using iTunes, you can reset your disabled iPhone to its factory settings and then restore your apps and data from a recent backup.